Privacy Policy for Firebasedatas for the OOSU Connect Android mobile app, covering both Driver (com.oosuconnect.driverapp) and User (com.oosuconnect.users_ap) mobile apps

Information We Collect

Last Updated: April 21, 2025

Welcome to Firebasedatas ("the App"), developed by [Your Company/Developer Name] ("we," "us," or "our"). This Privacy Policy explains how we collect, use, share, and protect your information when you use our App. It also outlines your rights, including how to request the deletion of your data. By using Firebasedatas, you agree to the practices described in this policy.

We collect information to provide and improve the functionality of Firebasedatas. The types of information we collect include:

Through Firebase services (e.g., Firebase Analytics, Crashlytics), we may collect:

    • Device Information: Device IDs (e.g., Advertising ID, Android ID), device model, operating system version, and IP address.

    • App Activity: Interactions with the App, such as clicks, session duration, and feature usage, to analyze performance and user behavior.

    • Diagnostics: Crash reports and performance data to identify and fix issues in the App.

The App does not currently require users to create accounts or provide personal information such as names or email addresses. If this changes, we will update this Privacy Policy accordingly.

We use the collected information for the following purposes:

  • App Functionality: To operate and deliver the App’s features and services.

  • Analytics: To understand how users interact with the App, improve user experience, and optimize performance (e.g., via Firebase Analytics).

  • Diagnostics: To diagnose and fix technical issues (e.g., via Firebase Crashlytics).

  • Advertising (if applicable): To deliver personalized ads through third-party ad networks, if implemented.

  • Legal Compliance: To comply with applicable laws, regulations, or legal requests.

We do not share your personal information with third parties except in the following cases:

      • Service Providers: We use Firebase, a Google service, to process data for analytics and diagnostics. Firebase may collect and process data as described in Google’s Privacy Policy.

      • Legal Obligations: We may share data if required by law, such as to comply with a court order or respond to a government request.

We take reasonable measures to protect your information:

  • Encryption: All data transmitted between your device and our servers (via Firebase) is encrypted in transit using HTTPS.

  • Access Controls: We limit access to your data to authorized personnel only.

  • Despite these measures, no system is completely secure, and we cannot guarantee absolute security.

We retain data only as long as necessary for the purposes outlined in this policy:

    • Analytics Data: Firebase Analytics data is retained for up to 14 months, with automatic deletion of older data.

    • Diagnostics Data: Crash reports are retained for a limited period (typically 90 days) to troubleshoot issues.

    • User-Provided Data (if any): If you provide personal information in the future, it will be retained only as long as needed for the App’s functionality or legal compliance.

You have the following rights regarding your data:

    • Access and Correction: You can contact us to inquire about the data we’ve collected about you.

    • Data Deletion: You can request the deletion of your data at any time (see Section 7 below).

    • Opt-Out of Ads (if applicable): If the App includes personalized ads, you can opt out of targeted advertising via your device settings (e.g., resetting your Advertising ID).

We provide a mechanism for you to request the deletion of your data, including your account and associated data, or specific data without deleting your account:

  • Request Process: Email us at support@vantos.in with the subject “Data Deletion Request.” Specify whether you want to delete your account, specific data (e.g., usage analytics), or both. Include your device ID or account details to help us identify your data.

  • Response Time: We will process your request within 30 days and confirm the deletion, unless additional time is required for complex requests.

  • What’s Deleted:

    • Account Deletion: Deletes your Firebase Authentication account and associated data (e.g., ride requests, roles in our database).
    • Partial Data Deletion: Deletes device-specific data (e.g., Firebase Analytics data, crash reports) without affecting your account, if requested.
  • Firebase Deletion: We use Firebase APIs to delete data, such as resetting Analytics data, removing Authentication accounts, or deleting database entries.

If you have questions about data deletion, contact us at support@vantos.in.

Enter your phone number with country code Ex: +91
USER ACCOUNT DELETE REQUEST FORM
  • Firebasedatas uses Firebase, a third-party service provided by Google. Firebase’s data practices are governed by Google’s Privacy Policy. We encourage you to review it to understand how Firebase handles your data.

    If the App includes other third-party services (e.g., ad networks), their data practices are governed by their respective privacy policies, which we will link if applicable.

Firebasedatas is not directed at children under the age of 13 (or the equivalent age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us at support@vantos.in, and we will take steps to delete it.

Your data may be processed in the United States or other countries where Firebase or our service providers operate. By using the App, you consent to the transfer of your data to these locations, which may have different data protection laws than your country.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy in the App or via email (if provided). The “Last Updated” date at the top indicates when the policy was last revised.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

📧 Email: support@vantos.in
🌐 Website: https://vantos.in

For data deletion requests, please follow the instructions in Section 7.