Privacy Policy for the OOSU RAID RAILING, covering both Driver (com.oosuconnect.driverapp) and User (com.oosuconnect.users_ap) mobile apps
Information We Collect
Welcome to OOSU RAID RAILING. Depending on whether you are using the Driver App or the User (Customer) App, we gather various kinds of data.
Ride-hailing service created to effectively link drivers and passengers. We value the privacy of our customers. This Privacy Policy describes how we gather, utilize, and safeguard your personal information when you use our User (Customer) and Driver apps.
Profile Information: When you register as a driver, we collect your name, email address, phone number, vehicle details, and other information you provide during account setup.
Location Information: We collect precise location data (e.g., GPS coordinates, routes traveled) to enable real-time driver tracking, which is the core functionality of the App. This includes collecting location data in the background (i.e., when the App is closed or not in use) to ensure passengers can track your location during ride coordination. A persistent notification is displayed while background location tracking is active to inform you of ongoing data collection. You will be prompted to grant location permissions, including “Allow all the time” for background access, before this data is collected. If you deny background location access, real-time tracking features will be disabled.
Communication Data: We collect messages or other communications you send through the App, such as interactions with passengers or support requests.
Transaction Data: Information related to rides, such as ride history, payment details, and trip distances, is collected to facilitate payments and service operations.
Device Information: We collect device details such as device ID, operating system, and app version to ensure compatibility and security.
Usage Data: We collect information about how you interact with the App, such as features used and time spent, to improve performance and user experience.
For the OOSU Connect – Driver app, we collect precise location data (e.g., GPS coordinates, routes traveled) to enable real-time driver tracking, which is the core functionality of the app. This includes collecting location data in the background (i.e., when the app is closed or not in use) to ensure passengers can track your location during ride coordination, even when the app is not actively open. A persistent notification is displayed while background location tracking is active to inform you of ongoing data collection.
We collect this data to:
- Update your real-time location on our servers to facilitate ride matching and pickup coordination with passengers.
- Ensure accurate tracking of routes during rides for operational purposes.
You will be prompted to grant location permissions, including “Allow all the time” for background access, before this data is collected. If you deny background location access, real-time tracking features will be disabled.
- Name, contact number, email, profile picture, car information, and licensing details are examples of personal information.
Location Information: GPS location in real-time for navigation, ride acceptance, and revenue monitoring. - Transaction logs.
- Device details include OS system, model, IP address, and analytics on app activity.
- Location Data (including background location): We collect location data even when the app is closed or not in use, to enable accurate trip tracking and ensure proper navigation for drivers.
General Privacy Policy for the OOSU Connect Android mobile app, covering both Driver (com.oosuconnect.driverapp) and User (com.oosuconnect.users_ap) mobile apps
Oosu Connect – Driver requires background location access for the following purposes:
- To track trips accurately and ensure proper route navigation.
- To provide real-time updates to customers about the driver’s location.
- To enable safety features, such as emergency assistance.
- To comply with local transportation regulations where required.
- Your location data is only used for ride-tracking and navigation purposes.
- We do not share or sell your location data to third parties.
- Data is securely stored and only accessible to authorized users when required for service functionality.
- Before enabling background location access, the app will show a prominent disclosure explaining why it is needed.
- By Allow location permission, you agree to our collection and use of this data as described in this policy
- You can disable location access at any time through your device settings.
- However, disabling background location may affect app functionality, such as ride tracking and navigation.
We use your information to provide, maintain, and improve the App’s functionality, including:
Location Data: To enable real-time driver tracking for passengers, ensuring accurate ride coordination and pickup. Background location data is used to update your position on our servers, even when the App is closed, to facilitate ride matching and tracking. This data is not used for advertising or analytics.
Profile Information: To verify your identity, manage your driver account, and process payments.
Communication Data: To facilitate interactions between drivers and passengers and respond to support requests.
Transaction Data: To process payments, maintain ride history, and resolve disputes.
Device and Usage Data: To optimize App performance, troubleshoot issues, and enhance user experience.
We share your information only as necessary to provide the App’s services:
With Passengers: Your real-time location is shared with passengers during a ride to facilitate pickup and tracking, as part of the OOSU Connect service.
With Service Providers: We use third-party services, such as Firebase, to store and process location data on our servers for ride coordination. These providers are bound by agreements to protect your data.
Legal Compliance: We may share information if required by law or to protect our rights, safety, or property.
We do not share your location data for advertising or analytics purposes.
For both the Driver App and the User App to work effectively, real-time location data must be accessible.
Location Data (including background location): We collect location data even when the app is closed or not in use, to enable accurate trip tracking and ensure proper navigation for drivers.
Users: To monitor rides, discover drivers in the area, and specify destinations, location access is required.
Drivers: To match users and improve navigation, constant background location tracking is necessary.
Important: Device settings allow users to control location permissions. Denying location access, however, can make the app less functional.
We retain your information only for as long as necessary to provide ride-sharing services and comply with legal obligations. Location data is typically retained during active rides and for a limited period afterward for operational purposes (e.g., ride history, dispute resolution). You may request deletion of your account and associated data, including location data, by contacting us at support@vantos.in. Upon deletion, your data will be removed from our servers, except where required by law.
You have the following rights regarding your personal information:
Access: You may request a copy of the data we hold about you.
Correction: You may request corrections to inaccurate or incomplete data.
Deletion: You may request deletion of your account and data by emailing support@vantos.in. We will process your request promptly, subject to legal requirements.
Objection: You may object to certain data processing activities, where applicable.
To exercise these rights, contact us at support@vantos.in.
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their policies before providing information.
SecurityWe implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
No Advertising or Analytics:
The privacy policy and Permissions Declaration Form explicitly state that background location is not used for advertising or analytics, only for ride coordination, addressing Google’s restriction.
The Google Play Developer Program Policies are followed by OOSU Connect, which guarantees adherence to all rules, including those pertaining to user data, location data usage, and account deletion requirements.
- Before enabling background location access, the app will show a prominent disclosure explaining why it is needed.
- By granting location permission, you agree to our collection and use of this data as described in this policy.
The Google Play Developer Program Policies are followed by OOSU Connect, which guarantees adherence to all rules, including those pertaining to user data, location data usage, and account deletion requirements.
- Before enabling background location access, the app will show a prominent disclosure explaining why it is needed.
- By granting location permission, you agree to our collection and use of this data as described in this policy.
This Privacy Policy may be updated periodically. When there are major updates, users will be notified by email or in-app notifications. Please check this website from time to time.
If you have any questions about this Privacy Policy, please contact us at:
Email: oosudriveapp@gmail.com
Website: https://vantos.in Address: OOSU RAID RAILING, No. 2/123, Drawing-2, Kozhipannai road, Mullai Street, Ezhil Nagar, Thiruvermubur, Trichy-620014